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SHIPPING & RETURNS

Right of withdrawal from orders of physical goods

We would like to inform you that you have certain rights under the provisions related to consumer protection. These rights include the option to withdraw from the contract without any reason for 14 calendar days from the day after you received the goods.

 

To exercise this right, you are required to notify us via post, fax, or e-mail.

 

Please let us know if you require any further assistance or have any queries.

Order cancellation

To cancel your order after completion, simply contact us by phone or email and provide your order number.

Shipping and delivery times

When you place an order with us, we aim to process and send your products to the transport company within 2-5 working days. This timeframe applies if your order is completed before 12:00 pm and if the website indicates that the products are in stock.

 

If there are any changes to this timeframe, we will notify you accordingly.

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